WARNING: This product contains nicotine. Nicotine is an addictive chemical.
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    Help Center

    FAQ

    SHIPPING & HANDLING

    I just placed my order. When will it ship out?

    I did not receive a confirmation number, where is it?

    I was sent a tracking number, but the order shows that it is still in pre-shipment. What is the status of my order?

    Do you offer Free Shipping?

    Do you ship orders in discreet packaging?

    RETURNS & REFUNDS

    What is the process if my product is found to be defective?

    Do the items I purchased from your website include warranty?

    Can I return my entire order back?

    PAYMENT & PROMOS

    I received a "Gateway Error" message when attempting to place my order, and a pending charge was posted to my account. Did my order go through?

    Can I apply a coupon code after I have placed an order?

    What will happen if an item in my order is found to be Out-of-Stock?

    GENERAL & TECHNICAL ISSUES

    Do you offer phone support?

    Where are you located?

    What are your hours of operation?

    How long does it take to restock items?

    Are batteries included with starter kits and box mods?